discipleship resources for everyone

Terms And Conditions

Privacy Statement

Who we are

In this privacy policy references to “we”, “us” and “our” are to Trove. References to “our Website” or “the Website” are to http://www.discipleshiptrove.com.

Trove was commissioned by the Jerusalem Trust and is a joint venture managed and administered by Twelvebaskets Ltd and CODEC, St John’s College.

Twelvebaskets Ltd is a registered Limited company, number 6847239, registered in England and Wales.

CODEC is a research initiative based at St John's College, Durham, which is a constituent college of Durham University and incorporates Cranmer Hall. Charity No 1141701 Limited Company No 113496 (England and Wales) VAT No 334 6364 57

All information that comes into our possession will remain private and confidential to Trove. All data collected is treated in accordance with the Data Protection Act 1998.

The site is maintained by Twelvebaskets Ltd. at:
Innovation Way
South Yorkshire
S75 1JL

Twelvebaskets Ltd is registered with The Information Commissioner's Office (ICO) Registration Number Z2299164

What information we collect and how

The information we collect via the Website may include:

Any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc. In order to effectively process credit or debit card transactions it may be necessary for the Bank or card-processing agency to verify your personal details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose.

Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).

Your IP Address. This is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.

Data recorded by the Website, which allows us to recognise you and your preferred settings. This saves you from re-entering information on return visits to the site. Such data is recorded locally on your computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies; information regarding this may be found in your browser’s 'help' facility.

What We Do With Your Information

Any personal information we collect from this Website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:

To process your order and to provide after-sales service (we may pass your details to another organisation ONLY to supply/deliver products or services you have purchased and/or to provide after-sales service).

We may use your email address to send you information on our other products and services. In such a case you will be offered the option to unsubscribe. We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes.

Your Rights

You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details including address and payment of £5 to cover administration expenses to the following address:

Data Controller
Twelvebaskets Ltd
Innovation Way
South Yorkshire
S75 1JL

Other Websites

This privacy policy only covers Trove and this Website. Any other websites which may be linked to our Website are subject to their own policy, which may differ from ours.


We reserve the right to add to or modify this statement from time to time.

Website Access Terms


Unless it is clear from the context that some other meaning is intended:

“The Content” includes without limitation, any files, images incorporated in or generated by the software, and data accompanying the software.

“The Website” means the website located at www.discipleshiptrove.com.

The pronouns “we” and “us” and the possessive adjective “our” refer to Trove while the pronoun “you” and possessive adjective “your” refer to anybody who finds themselves on the Website.

Why you need our Licence

In order to view this website (“the Website”) your browser must copy and adapt code in which copyright subsists.

Some of those copyrights belong to Twelvebaskets Ltd and/or St John’s College Durham while others belong to third parties who have licensed us to hold their work on the Website.

As it is unlawful to copy works in which copyright subsists without the copyright owner’s consent you need our licence to view this Website.

We are willing to grant you such a licence if you accept the terms set out below.

You can communicate your acceptance by staying on this Website.

By accepting our terms you enter a contract with us which is enforceable in the courts of England and elsewhere. If you do not accept out terms your must leave immediately.


You acknowledge that:

any trade mark, copyrights in the material or other intellectual property in, or relating to, this Website belongs to us;

any material downloaded by you from this Website is granted to you on licence;

downloading does not assign or otherwise transfer to you any copyright or intellectual property rights therein;

the courts of England and Wales (to whose jurisdiction you irrevocably submit) shall have exclusive jurisdiction in any dispute relating to these Website Access Terms.

User’s Promises

You promise:

  • not to download, copy or make use of that material otherwise than for your personal and private use without our prior written consent;
  • not to use the Website in a way that may impair its performance, corrupt the content or otherwise reduce its overall functionality;
  • not to compromise the security of the Website or attempt to gain access to secured areas or sensitive information;
  • and not to redistribute or otherwise dispose of the Content.


We hereby disclaim liability for:

  • any loss or damage caused by any third party website linked to this site;

  • any economic or consequential loss arising from the use of this site howsoever caused.


We may add new, or delete, or vary existing terms at any time without notice.


Should any provision be void or unenforceable, such provision shall be deemed never to have formed part of these terms but the remaining provisions shall remain in full force and effect.


Forbearance in enforcing a term on any occasion shall not prevent or impair future enforcement of that term or any other of these terms.

Choice of Law

These terms shall be construed and enforced in accordance with the laws of England and Wales.

Terms of Sale


The definitions in the Website Access Terms shall apply here.

Unless it is clear from the context that some other meaning is intended:

  • “Consideration” means the consideration for a the right to download one or more Items;
  • “Contract” means a contract to download and use one or more Items;
  • “Contributor” means a person who contributes to the Content;
  • “Item” means any single file that forms part of the Content;
  • “Order” means an offer to acquire an Item;
  • “Privacy Statement” is a summary of our policy for holding and using personal data; and
  • “Website Access Terms” means the terms upon which you are licensed to view this website.

Status of these Terms

These are the only terms upon which Items may be downloaded.

Any other terms, whether oral, written, contained or referred to in instructions, orders, offers to procure services or otherwise, shall be disregarded.

These terms supplement and should be read with the Website Access Terms and Privacy Statement.

We may add to, amend, revoke or vary these terms (or any of them) at any time.

Any such amendment, revocation or variation shall take effect as soon as it appears on the Website.

A Contract shall incorporate by reference the terms that were in effect on the day that such Contract was made.

The Content

The Items advertised on the Website are those that are available for the time being.

Such advertisement does not:

  • amount to an offer to sell or otherwise supply Items; or
  • oblige us or any third party to contract with you or anyone else.

We shall use all reasonable endeavours to verify the accuracy and completeness of any description or specification of the Content but we make no representation and give no warranty as to such accuracy and/or completeness.

The following shall be terms of any Contract:

  • You shall acknowledge that errors and omissions may occur in such descriptions and/or specifications;
  • You will not contract with us in reliance on any such description or specification; and

We shall not be liable for any loss or damage that you may incur that may nevertheless arise from such reliance.


You must register your name, email address, telephone number and other particulars to order Items from the Website.

You acknowledge that we will rely on those particulars to determine whether or not to contract with you.

You warrant and represent to us that those particulars are true, complete and accurate.

Without prejudice to our other rights and remedies, we may immediately revoke your licence to use an Item if we have reason to believe that any of those statements is untrue.

All other statements of fact or opinion by either party are expressly excluded.

Formation of contracts

A Contract can come into being when, and only when, we accept your Order.

No Contract shall come into being until after we have received the Consideration in full.

No representation, warranty, statement of fact or opinion or assurance will be relied upon by either you or us unless it is set out or referred to in the Contract.

It is your responsibility to satisfy yourself that the Item will satisfy your requirements.


Consideration will consist of money.


Items may be only for non-commercial reasons.

To purchase items for commercial reasons contact us. (marika@discipleshipetrove.co.uk)

Such use must comply with the laws of the place where the item is to be used and any applicable licence.


We may terminate a Contract that has not yet been performed or revoke your right to use an Item immediately if you state or make clear by your conduct that you will no longer perform your obligations.

Termination will not affect any rights or remedies that may have accrued to either party as at the date of termination.

Force Majeure

Should we be prevented or hindered from performing any obligation by circumstances beyond our reasonable control (including but not limited to terrorism, strikes or other labour dispute) we shall not be liable to you for any loss or damage that you may sustain from such non-performance and we shall be excused from such performance while those circumstances persist.


Should any of these provisions (or any provision of any Contract) be void, voidable or unenforceable for illegality or because it is contrary to statute or public policy in any part of the United Kingdom or elsewhere, such provision shall be deemed never to have formed part of these terms but all other provisions shall remain in force.


Forbearance in enforcing a term on any occasion shall not prevent or impair future enforcement of that term or any other of these terms.

Exclusion of Exclusion of Contracts (Rights of Third Parties) Act 1999

These terms are not intended to create any right under the Contracts (Rights of Third Parties) Act 1999 which is enforceable by any person who is not a party to a Contract and the rights of any third party under that Act are hereby expressly excluded.

Contributor Terms

Making a Contribution to www.discipleshiptrove.com

By submitting products to Trove to be included on www.discipleshiptrove.com you are declaring that:

  • It is your own work or you have obtained copyright permission and that you have read and agree with the Terms and Conditions of the Website.
  • You give permission for those downloading your work from the site, including Trove, to use it for their personal, church and school non-commercial use.
  • You give permission for Trove to use your work to promote the website and your contribution.
  • If a customer wishes to purchase an item for commercial use, Trove will contact the contributor to request permission and to agree terms and conditions of sale.
  • If Trove or another contributor wish to use another person’s work in order to create another product, permission will be sought. Royalties will be calculated as follows:
  • If the uploaded contribution is used without forming part of a composition (i.e. used as is), then the created product will appear under a new account containing both the new and original contributor names and the royalties will be shared equally
  • If the uploaded contribution is not used ‘as is’ or does not represent 25% of a final product then the new product will appear under the new contributor’s name with accreditation in the product information to the original contributor.

Downloadable Products

When uploading electronic content onto the Website (i.e. images, word & PDF documents, movie & MP3 files, PowerPoints) please follow the instructions in Uploading your Work.

Due to limited upload speed of non-commercial Internet users you may find that this impedes sending content. If you experience lengthy uploads then content can be sent to Trove on appropriate data storage media. Please contact us for further information. (marika@discipleshipetrove.co.uk)

Trove, St John’s College and Twelvebaskets Ltd are not liable for any works submitted for inclusion on the Website that infringe copyright laws.

If you have any problems uploading your items onto the website, please contact product@discipleshiptrove.co.uk for assistance.


In the spirit of building a community of contributors who are prepared to share their work for the benefit of others and to promote the sharing of resources, Trove has built into the website a royalty payment system.

Royalties Explained

In the spirit of building a community of contributors who are prepared to share their work for the benefit of others and to promote the sharing of resources, Trove has built into the website a Royalty payment system.

Royalties are accrued by a contributor when a customer downloads the Content for the first time only.

Calculating Royalties - Downloads

Unless otherwise agreed with Trove, payments are calculated as follows.

VAT and financial processing fees are deducted from the selling price.

Unless otherwise agreed, 50% of the balance will be automatically allocated to the contributor.

Royalty Payments

At the end of each quarter the contributor’s royalty will show on their account page on www.theworshipcloud.com. The balance can be used in one of the following ways:

  • a percentage or all royalties earned by a contributor can be donated to Trove for ongoing running costs.
  • it can be spent on purchasing resources from the Trove site.
  • when the unpaid royalty balance totals more than £20, contributors can request payment direct into their bank account or by cheque.
  • a combination of the above.

Requests for payments over royalty balances over £20.00 should be submitted to penny@discipleshiptrove.com please allow ten days for payment to be processed.